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Shipping Policy

 

The health and safety of our customers and team is our top priority. We appreciate your patience and understanding as we carefully prepare and ship your order. If anything about your experience does not meet your expectations, please feel free to contact us at any time.

 

1.Shipping Regions

  • LMJP currently ships within the contiguous United States (48 states and Washington, DC).
  • At this time, we do not ship to Alaska, Hawaii, Guam, Puerto Rico, or the U.S. Virgin Islands.
  • We do not currently offer international shipping. You may subscribe to our email list to be notified when international shipping becomes available.

 

2.Shipping Fees

  • We offer free standard shipping on orders of $25 or more (after discounts and before taxes) within eligible regions. Orders that fall below this threshold after discounts will not qualify for free shipping. 
  • The standard shipping fee is $7.99

 

3.Delivery Time

  • As a brand focused on natural, non-toxic, and environmentally friendly home care and garden solutions, we are committed to ensuring that every order is carefully packaged and delivered safely.
  • All orders require 1–2 business days for processing before shipment.
  • Once shipped, standard shipping typically takes 1-3 business days within the continental United States.
  • Delivery times are estimates and may vary based on destination and carrier conditions.

 

4. Important Notes

  • Free shipping applies only when the minimum purchase requirement is met in a single transaction after discounts and before taxes and shipping fees, and when Standard Shipping is selected at checkout.
  • Please make sure your shipping address is accurate and complete before placing your order.
  • LMJP is not responsible for lost, delayed, or undeliverable shipments caused by incorrect or incomplete shipping information provided by the customer.
  • Standard Shipping is not available for P.O. Boxes or APO/FPO/DPO addresses.
  • While we make every effort to ensure timely delivery, delays may occur due to invalid shipping addresses or carrier-related issues.
  • If there is any issue with your shipment, you must contact Customer Support within 30 days after your order is placed.

 

5. Order Tracking

Once your order has shipped, you will receive a confirmation email including your tracking number and order details. You can click here to track your order.